sera

Simplifying Safety & Compliance for Airlines

The Most Comprehensive Safety & Risk Management Solution—Trusted by Airlines Worldwide Since 2009.

Key Features of sera

Centralized Safety & Compliance Management

All safety data in one place—incidents, audits, risk registers, and compliance tracking—fully integrated for seamless operations.

Fast & Mobile-Friendly Safety Reporting

Report incidents in seconds via iOS & Android, even offline. Submit photos, voice notes, and checklists instantly.

Automated Compliance & Audit Readiness

Stay audit-ready with real-time compliance tracking, regulatory mapping, and version-controlled documentation.

Proactive Risk & Hazard Management

Identify and mitigate risks before they escalate with Risk Registers, Bow Tie Analysis, and Hazard Identification.

Investigation & Corrective Action Tracking

Ensure every safety issue is assigned, investigated, and resolved with structured workflows and automated follow-ups.

Integrated Fatigue & Flight Risk Tools

Manage crew fatigue and flight risks with built-in FRMS & FRAT, ensuring safer operations.

Safety Culture & Continuous Improvement

Enhance compliance with training, qualification tracking, and Read & Sign acknowledgments.

Customer Testimonials

In-Depth Features and Modules of sera

Assurance

Incident and Hazard Reporting

Facilitates prompt reporting of safety incidents and hazards, ensuring timely documentation and response.

Investigations

Provides tools to conduct thorough investigations into reported incidents, identifying root causes and preventive measures.

Root Cause Analysis

Utilizes systematic approaches to determine underlying causes of safety issues, promoting effective solutions.

Audits and Inspections

Enables regular audits and inspections to assess compliance and identify areas for improvement.

Findings/Actions Management

Tracks findings from audits and inspections, assigning actions to responsible parties and monitoring progress.

Checklists

Offers customizable checklists to standardize procedures and ensure consistency in safety practices.

Emergency Response

Supports the development and management of emergency response plans, ensuring preparedness for unforeseen events.

Surveys and Observations

Collects data through surveys and observations to monitor safety culture and identify potential hazards.

Risk Management

Risk Register

Maintains a centralized repository of identified risks, their assessments, and mitigation measures.

Hazard Identification

Systematically captures and categorizes hazards to facilitate proactive risk management.

Change Management:

Manages changes within the organization to assess potential safety impacts and implement necessary controls.

Bow Tie Analysis Tool

Visualizes risk pathways and control measures, aiding in comprehensive risk assessments.

Safe Work Procedures

Documents and maintains standardized procedures to ensure safe operational practices.

Risk Control Reviews:

Regularly evaluates the effectiveness of implemented risk controls, ensuring continuous improvement.

Effectiveness of Controls

Monitors and assesses control measures to ensure they effectively mitigate identified risks.

Safety Promotion

Meeting Management

Schedules and documents safety meetings, fostering communication and collaboration.

Qualifications Register

Tracks staff qualifications and certifications, ensuring compliance with regulatory requirements.

Training Register

Maintains records of training programs and participant completions, supporting continuous learning.

Authorizations Register

Manages authorizations for specific tasks or roles, ensuring personnel are adequately qualified.

Safety Initiatives

Promotes and tracks safety campaigns and initiatives to enhance the organization's safety culture.

Read and Sign

Ensures critical documents are read and acknowledged by relevant personnel, maintaining accountability.

Asset Management

Oversees the lifecycle of assets, ensuring they are maintained and operated safely.

Operational Tools

Asset Management

Monitors and maintains organizational assets to ensure operational readiness.

MRO Management

Manages maintenance, repair, and overhaul activities, ensuring equipment reliability.

Aerodrome Management

Oversees airport operations, ensuring safety and compliance with aviation standards.

OPS Log

Records daily operational activities, facilitating communication and continuity.

Task Managers

Assigns and tracks tasks to ensure accountability and timely completion.

FRAT (Flight Risk Assessment Tool)

Evaluates potential risks associated with flight operations, promoting proactive safety measures.

FRMS (Fatigue Risk Management System)

Monitors and manages crew fatigue to ensure optimal performance and safety.

Visitor ID Card Printing

Generates identification cards for visitors, enhancing security and access control.

KPIs & Performance Indicators

Tracks key performance metrics to assess and improve safety and operational efficiency.

News Feed

Disseminates important updates and information to staff, keeping everyone informed.

Forum

Provides a platform for staff to discuss safety topics, share insights, and collaborate on solutions.

Safe Work Method Statements

Documents procedures for carrying out tasks safely, ensuring compliance and risk mitigation.

Documents

Document Tree

Organizes documents in a hierarchical structure for easy navigation and retrieval.

Document Version Control

Manages document revisions, ensuring users access the most current information.

Document Read and Sign

Tracks acknowledgment of documents by staff, ensuring critical information is communicated.

Document Compliance

Ensures all documents meet regulatory and organizational standards.

Compliance Management

Monitors adherence to regulatory requirements, facilitating timely updates and audits.

Compliance Matrix

 Maps regulatory requirements to internal processes, ensuring comprehensive compliance coverage.

e-Learning

Integrated Learning Platform

Develops and delivers training courses linked to the Qualifications Module, automatically updating staff records upon course completion.

Mobile Friendly

Offline Capabilities

Provides apps for iOS and Android devices, enabling reporting and access to tools even without internet connectivity.

Features Include

Audit and inspection checklists, eReporting, fatigue risk assessments, wildlife counts, safety observations, and surveys.

SERA is designed for

Safety Management

Your obligations to manage safety can be complex and confusing if you don’t have a systematic framework to operate within. SERA provides a solid and proven framework to manage all the safety requirements of the regulators, and your customers.

SERA includes incident and hazard reporting, incident and hazard management, investigations, audits and inspections, risk management, change management, read and sign for all your important communications to staff, and a full training and authorisations module to keep track of staff qualifications and training requirements.

All delivered in a simple to use interface.

Quality Management

Staying on top of quality requirements can feel overwhelming without the right system in place. SERA helps you bring order and clarity to your quality processes, ensuring you meet regulatory standards and exceed customer expectations.

With SERA, you can manage non-conformance reports, corrective actions, audits, inspections, document control, change approvals, and team-wide communications — all while keeping staff certifications and training up to date.

It’s everything you need to drive continuous improvement, delivered through an intuitive, easy-to-use platform.

Maintenance Organization

Running a maintenance organization means juggling complex regulatory demands, customer expectations, and internal processes. SERA gives you a centralized system to stay in control and keep operations running smoothly.

Track defects and repairs, manage work orders, schedule inspections, conduct audits, assess risks, and handle change management — all while ensuring your team’s certifications and training stay current.

SERA keeps your maintenance workflows efficient, compliant, and organized, all within a user-friendly interface built for busy teams.

Airports

Airports face a unique mix of operational challenges, regulatory requirements, and stakeholder pressures. SERA provides the tools you need to keep everything aligned — from compliance and risk management to communication and training.

Report and manage incidents, monitor airside and landside operations, schedule inspections, coordinate change management, and communicate critical updates across teams. SERA also helps track certifications and training, ensuring staff are always prepared.

Designed for the fast-paced airport environment, SERA brings simplicity and control to your daily operations.

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    sera

    The Most Comprehensive Safety & Risk Management Solution—Trusted by Airlines Worldwide Since 2009.

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