Simplifying Safety & Compliance for Airlines
The Most Comprehensive Safety & Risk Management Solution—Trusted by Airlines Worldwide Since 2009.
Key Features of sera
Centralized Safety & Compliance Management
All safety data in one place—incidents, audits, risk registers, and compliance tracking—fully integrated for seamless operations.
Fast & Mobile-Friendly Safety Reporting
Report incidents in seconds via iOS & Android, even offline. Submit photos, voice notes, and checklists instantly.
Automated Compliance & Audit Readiness
Stay audit-ready with real-time compliance tracking, regulatory mapping, and version-controlled documentation.
Investigation & Corrective Action Tracking
Ensure every safety issue is assigned, investigated, and resolved with structured workflows and automated follow-ups.
Integrated Fatigue & Flight Risk Tools
Manage crew fatigue and flight risks with built-in FRMS & FRAT, ensuring safer operations.
Customer Testimonials
In-Depth Features and Modules of sera
Assurance
Incident and Hazard Reporting
Facilitates prompt reporting of safety incidents and hazards, ensuring timely documentation and response.
Investigations
Provides tools to conduct thorough investigations into reported incidents, identifying root causes and preventive measures.
Root Cause Analysis
Utilizes systematic approaches to determine underlying causes of safety issues, promoting effective solutions.
Audits and Inspections
Enables regular audits and inspections to assess compliance and identify areas for improvement.
Findings/Actions Management
Tracks findings from audits and inspections, assigning actions to responsible parties and monitoring progress.
Checklists
Offers customizable checklists to standardize procedures and ensure consistency in safety practices.
Emergency Response
Supports the development and management of emergency response plans, ensuring preparedness for unforeseen events.
Surveys and Observations
Collects data through surveys and observations to monitor safety culture and identify potential hazards.
Risk Management
Risk Register
Maintains a centralized repository of identified risks, their assessments, and mitigation measures.
Hazard Identification
Systematically captures and categorizes hazards to facilitate proactive risk management.
Change Management:
Manages changes within the organization to assess potential safety impacts and implement necessary controls.
Bow Tie Analysis Tool
Visualizes risk pathways and control measures, aiding in comprehensive risk assessments.
Safe Work Procedures
Documents and maintains standardized procedures to ensure safe operational practices.
Risk Control Reviews:
Regularly evaluates the effectiveness of implemented risk controls, ensuring continuous improvement.
Effectiveness of Controls
Monitors and assesses control measures to ensure they effectively mitigate identified risks.
Safety Promotion
Meeting Management
Schedules and documents safety meetings, fostering communication and collaboration.
Qualifications Register
Tracks staff qualifications and certifications, ensuring compliance with regulatory requirements.
Training Register
Maintains records of training programs and participant completions, supporting continuous learning.
Authorizations Register
Manages authorizations for specific tasks or roles, ensuring personnel are adequately qualified.
Safety Initiatives
Promotes and tracks safety campaigns and initiatives to enhance the organization's safety culture.
Read and Sign
Ensures critical documents are read and acknowledged by relevant personnel, maintaining accountability.
Asset Management
Oversees the lifecycle of assets, ensuring they are maintained and operated safely.
Operational Tools
Asset Management
Monitors and maintains organizational assets to ensure operational readiness.
MRO Management
Manages maintenance, repair, and overhaul activities, ensuring equipment reliability.
Aerodrome Management
Oversees airport operations, ensuring safety and compliance with aviation standards.
OPS Log
Records daily operational activities, facilitating communication and continuity.
Task Managers
Assigns and tracks tasks to ensure accountability and timely completion.
FRAT (Flight Risk Assessment Tool)
Evaluates potential risks associated with flight operations, promoting proactive safety measures.
FRMS (Fatigue Risk Management System)
Monitors and manages crew fatigue to ensure optimal performance and safety.
Visitor ID Card Printing
Generates identification cards for visitors, enhancing security and access control.
KPIs & Performance Indicators
Tracks key performance metrics to assess and improve safety and operational efficiency.
News Feed
Disseminates important updates and information to staff, keeping everyone informed.
Forum
Provides a platform for staff to discuss safety topics, share insights, and collaborate on solutions.
Safe Work Method Statements
Documents procedures for carrying out tasks safely, ensuring compliance and risk mitigation.
Documents
Document Tree
Organizes documents in a hierarchical structure for easy navigation and retrieval.
Document Version Control
Manages document revisions, ensuring users access the most current information.
Document Read and Sign
Tracks acknowledgment of documents by staff, ensuring critical information is communicated.
Document Compliance
Ensures all documents meet regulatory and organizational standards.
Compliance Management
Monitors adherence to regulatory requirements, facilitating timely updates and audits.
Compliance Matrix
 Maps regulatory requirements to internal processes, ensuring comprehensive compliance coverage.
e-Learning
Integrated Learning Platform
Develops and delivers training courses linked to the Qualifications Module, automatically updating staff records upon course completion.
Mobile Friendly
Offline Capabilities
Provides apps for iOS and Android devices, enabling reporting and access to tools even without internet connectivity.
Features Include
Audit and inspection checklists, eReporting, fatigue risk assessments, wildlife counts, safety observations, and surveys.
SERA is designed for
Safety Management
Your obligations to manage safety can be complex and confusing if you don’t have a systematic framework to operate within. SERA provides a solid and proven framework to manage all the safety requirements of the regulators, and your customers.
SERA includes incident and hazard reporting, incident and hazard management, investigations, audits and inspections, risk management, change management, read and sign for all your important communications to staff, and a full training and authorisations module to keep track of staff qualifications and training requirements.
All delivered in a simple to use interface.
Quality Management
Staying on top of quality requirements can feel overwhelming without the right system in place. SERA helps you bring order and clarity to your quality processes, ensuring you meet regulatory standards and exceed customer expectations.
With SERA, you can manage non-conformance reports, corrective actions, audits, inspections, document control, change approvals, and team-wide communications — all while keeping staff certifications and training up to date.
It’s everything you need to drive continuous improvement, delivered through an intuitive, easy-to-use platform.
Maintenance Organization
Running a maintenance organization means juggling complex regulatory demands, customer expectations, and internal processes. SERA gives you a centralized system to stay in control and keep operations running smoothly.
Track defects and repairs, manage work orders, schedule inspections, conduct audits, assess risks, and handle change management — all while ensuring your team’s certifications and training stay current.
SERA keeps your maintenance workflows efficient, compliant, and organized, all within a user-friendly interface built for busy teams.
Airports
Airports face a unique mix of operational challenges, regulatory requirements, and stakeholder pressures. SERA provides the tools you need to keep everything aligned — from compliance and risk management to communication and training.
Report and manage incidents, monitor airside and landside operations, schedule inspections, coordinate change management, and communicate critical updates across teams. SERA also helps track certifications and training, ensuring staff are always prepared.
Designed for the fast-paced airport environment, SERA brings simplicity and control to your daily operations.
